Terms of Service

Website draft · review before publishing

These terms are a website-ready draft and should be checked against Professional Cleaning Limited’s actual quoting, cancellation, payment, access and damage procedures before publication.

Quotes and scope

Quotes are based on the information available at the time, including site size, condition, access, frequency and requested tasks. Work outside the agreed scope may require approval and additional charges.

Pricing and GST

Unless stated otherwise, prices shown on the website exclude GST. Guide prices may change after inspection or when the actual condition or scope differs from the information supplied.

Access and site readiness

Clients are responsible for providing safe, timely access and disclosing relevant hazards, fragile finishes, restricted areas and site requirements. Delays or unsafe conditions may affect completion.

Cancellations and changes

The final cancellation and rescheduling rules must be inserted from the company’s current business policy before publication.

Quality concerns

If an agreed area has been missed or completed below the agreed standard, contact Professional Cleaning Limited promptly and provide reasonable access for the work to be reviewed and, where appropriate, corrected.

Property and surfaces

Profclean uses reasonable care and selects methods according to the information and surface condition available. Clients should disclose known defects, unstable finishes, prior damage or manufacturer restrictions.

Contact

Professional Cleaning Limited · Christchurch, New Zealand · 0800 776 325 · office@profclean.co.nz